LEGAL NOTICE AND TERMS OF USE
- CORPORATE INFORMATION
In compliance with the duty of information regulated in article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following information is made available:
The owner of this website hosted under the domain https://geocats.app (hereinafter, the “Website”) as well as the mobile application called Geocats (hereinafter, the “App”), belongs to Discovery City SL, a company of Spanish nationality, with C.I.F. B67543769, registered office at Calle Marroc 62, 1-2, 08020 Barcelona, Spain, duly registered in the Mercantile Registry of Barcelona, in the volume __47150_______, folio 121, sheet 542811 and 1st registration, which carries out its business activity under the Geocats brand name (hereinafter, “Geocats”). The e-mail address for contacting the company is: hello@geocats.app.
- TERMS AND CONDITIONS OF USE OF THE WEBSITE
These Terms of Use regulate the access and use of the Website and the App. For the purposes of these Terms of Use, any natural or legal person accessing the Website and the App shall be considered a “User”. Access to or use of the Website and the App implies acceptance by the User of these Terms of Use. By accepting these Terms of Use, the User declares that he/she has read, understands and comprehends what is set out herein and assumes all the obligations indicated herein. The User must read the Terms of Use carefully each time he/she accesses the Website and/or the App, as they may undergo modifications. Additionally, Geocats may establish specific conditions for the contracting or use of certain services or products offered through the Website.
Access to the Website and the App is free of charge except for those products or services that require purchase, which can be accessed in accordance with their respective General Terms and Conditions and, where appropriate, the specific conditions as expressed. In order to access the contents of the Website it will not be necessary for the User to register; however, the purchase of certain products or the use of certain services is conditional upon the prior registration of the User, as well as the provision of certain personal data.
The Website and the App provide a wide range of information, services and data. The User assumes responsibility for the correct use of the Website and the App. This responsibility shall extend to:
- The truthfulness and legality of the information provided by the User in the forms provided by Geocats for access to certain content or services offered by the Website and downloadable through the App.
- A diligent custody of your access to the App, assuming the damages that may arise from its improper use, as well as the transfer, disclosure or loss of the same.
- The use of the information, products or services and data offered by Geocats contrary to the provisions of these Terms of Use, the Law, the principles of good faith, morality, good customs or public order, or that in any other way may involve damage to the rights of third parties or the operation of the Website and/or the App.
- The User is solely responsible for the content, information, opinions or allusions of any kind that he/she may communicate through the Website and/or the App, as well as for his/her non-compliance with the policies and conditions contained on the Website and those specific to the services or products that the User contracts through the Website.
- RESPONSIBILITIES FOR THE USE OF THE WEBSITE AND/OR THE APP
Geocats is not responsible for any of the contents, files, information, opinions, concepts, advertising or images that are issued, published or distributed directly or indirectly through any interconnected website that the user can access through the links established on its website and/or App; and declares that under no circumstances will it examine or exercise any type of control over the content of other websites. Likewise, it does not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property that can be accessed through the links. In no case, the links will imply the formalisation of agreements with the responsible or owners of the links, nor the recommendation, promotion or identification of Geocats with the statements, contents or services provided in those links.
Geocats may, without prior notice and at any time, make corrections, improvements or modifications to the information contained on the Website and/or App; not being liable for damages of any nature that may arise from the availability and technical continuity of the operation of the Website and/or the App; however, in the event of a technical failure, Geocats will take all necessary actions to restore its services.
Geocats declares that it has adopted all the necessary measures to avoid any damage to the User of its Website and/or App that may arise from browsing the same. Consequently, Geocats is not responsible, in any case, for any damage that the User may suffer from Internet browsing.
- MODIFICATIONS TO THE CONDITIONS OF USE
Geocats reserves the right to make, at any time and without prior notice, the modifications it deems appropriate to the content of its Website, including these Terms of Use. Such modifications may be made through its Website by any legally admissible means and shall be binding for as long as they are published on the Website and until they are not modified or validly replaced by subsequent modifications.
- ONLINE PURCHASE SERVICES
Certain contents of the Geocats website contain the possibility of contracting via Internet. The use of these contents requires the mandatory reading and acceptance of the Terms and Conditions of Contract established for this purpose by Geocats.
- DATA PROTECTION
The collection and processing of personal data supplied by the User, as well as the exercise of the User’s rights over such data, shall be governed in accordance with the Privacy Policy and Cookie Policy of the Website.
- INTELLECTUAL AND INDUSTRIAL PROPERTY
Geocats is the owner, or exploits under license from third party owners, of all intellectual and/or industrial property rights of the contents of its Website and the App (including, but not limited to, information, articles, data, icons, User interfaces, visual interfaces, images, sound, audio, video, software or texts; source code, trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, whether or not protected by copyright, patents, trademarks or other intellectual or industrial property rights or instruments). They are, therefore, works protected as intellectual property by the Spanish legal system, being applicable to them both the Spanish and Community regulations in this field, as well as the international treaties relating to the matter and signed by Spain.
All rights reserved. Pursuant to the provisions of the Intellectual Property Law, any form of reproduction, distribution, public communication (including making available), transformation and in general, any act of exploitation of all or part of the contents that make up the Website and the App, for commercial purposes either directly or indirectly, in any form and by any technical means, without the prior express permission of Geocats, is expressly prohibited.
The User undertakes to respect the Intellectual and Industrial Property rights owned by Geocats. You may view the elements of the Website and/or the App and even print, copy and store them on the hard drive of your computer or any other physical medium provided that it is solely and exclusively for your personal and private use. The User shall refrain from deleting, altering, evading or manipulating any protection device or security system installed on the Website and/or the Geocats App.
- LEGAL ACTIONS, APPLICABLE LAW AND JURISDICTION
Geocats also reserves the right to take any legal action it deems appropriate for improper use of its Website and/or App and content, or for breach of these Terms of Use.
The relationship between the User and Geocats shall be governed by the regulations in force and applicable in Spanish territory. Should any dispute arise, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. However, in those cases in which the current regulations foresee the possibility that the parties may submit to a specific jurisdiction, Geocats and the User, expressly waiving any other jurisdiction that may correspond to them, submit to the Courts and Tribunals of the city of Barcelona (Spain).
CONDITIONS OF USE
Information prior to the contractual process
The owner of this website hosted under the domain https://geocats.app (hereinafter, the “Website”) as well as the mobile application called Geocats (hereinafter, the “App”), belongs to Discovery City SL, a company of Spanish nationality, with C.I.F. B67543769, registered office at Carrer Marroc 62, 1-2, 08020 Barcelona, Spain, duly registered in the Mercantile Register of Barcelona, in the volume __47150_______, folio 121, sheet 542811 and 1st registration, which carries out its business activity under the Geocats brand (hereinafter, “Geocats”). The e-mail address for contacting the company is: hello@geocats.app.
These General Terms and Conditions of Contract (hereinafter, “GTC”) regulate the distance selling relationship between Geocats and users (hereinafter, the “User”) through the Website and with download and execution through the App, of the products and/or services that Geocats informs through the Website and which have been drawn up in order to comply with current legislation, especially Law 7/1998, of 13 April, on Terms and Conditions of Contract (LCGC), Law 3/2014, of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users, in accordance with the provisions of the current regulations on Personal Data Protection, Law 7/1996, of 15 January, on the Regulation of Retail Trade, and Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce and any other provisions that may be applicable.
Geocats reserves the right to make, at any time and without prior notice, the modifications it deems appropriate to these GTC. Such modifications may be made, through its Website and the same application for the use of the App, by any means admissible by law and shall be binding during the time they are published on the Website and until they are not validly modified by subsequent ones. Geocats may establish specific conditions for the contracting or use of certain services offered through the Website.
The purpose of the Website is to advertise and sell the games (hereinafter, “Game” or “Games”) of Geocats.
The duration of the contract will be linked to the end of the contracted Game, although the User will be able to access the App to view photographs and their achievements in the Game.
By accepting these GTC, the User declares that he/she has read, understands and comprehends what is set forth herein and assumes all the obligations set forth herein. The User must carefully read these Terms and Conditions together with any Special Conditions that may be indicated on the Website. The User declares that he/she is over 14 years of age. The contracting User must be over 14 years of age, so that minors under that age must be accompanied by persons over 14 years of age under their responsibility.
The collection and processing of personal data supplied by the User, as well as the exercise of the User’s rights over such data, shall be governed in accordance with the Privacy Policy and Cookie Policy of the Website.
The contracting process is defined in the “Service contracting” section of these GTC.
All the contents of the website are available in the languages enabled in the drop-down menu at the top right-hand side of the Website.
Features and Conditions of Services
The Games offered by Geocats are the following:
- City Games: This is a game to discover the city, where the User will have to visit different places and complete different tests in a limited time of 90 minutes.
- Tours: With this option, the User will be able to discover the city at leisure and unlock stories and trials with unlimited access for 24 hours uninterrupted from the activation of the access code.
- Teambuildings: This is a personalised service for a larger number of people (corporate events, school outings, stag and hen parties, etc.). If you are interested in hiring this service, you will have to select a day in the calendar provided on the website and fill in the information requested in the contact form (name and surname, email, city where you want to hold the event, start time, name of the company or corporation and any other relevant comments). Once you send the request, the Geocats team will contact you to confirm all the details and provide you with the contracting conditions of this modality.
On the Geocats website all available cities and prices are indicated in Euros and include Value Added Tax (VAT). If any other tax is applicable, this will be indicated.
In compliance with current legislation, Geocats offers information on all its services or products, their characteristics and prices. However, Geocats reserves the right to withdraw, replace or change the services or products offered through its website, by simply changing the content of the same. In this way, the services offered at all times by the Website shall be governed by the GTC in force at any given time. Likewise, Geocats shall have the right to stop offering, without prior notice and at any time, access to the aforementioned services or products.
Participants
For City Games and Tours, the recommended team size is 1 to 5 people, if the group is larger it is recommended to choose the team competition option.
Service Contracting
To contract the service, the User must follow the following steps:
- Select the Game mode you wish to purchase, i.e. choose between the City Games mode or the Tour mode.
- Choose the desired language from the options available.
- Choose the number of teams. In a team, it is recommended that from one player to 5 people play.
- Next, proceed to the purchase of the selected Game, by accessing the purchase tab.
- The online purchase of the Game can only be made by credit or debit card. For the purchase process, the Website requests the User’s name and surname, e-mail address, bank card details and an open field to include any message, doubt or question that the User may wish to ask. Once the above has been completed, acceptance of these GTC is required in order to finalise the purchase.
- After making the payment, the User receives a confirmation email with the order number and the access code to the Geocats App for downloading the Game, which is valid for use for a maximum period of 6 months.
- In order to activate the Game, it is necessary to download the Geocats app where the code must be entered to activate the Game. Once activated, the time of the Game starts to be calculated, 90 minutes in the case of City Games or 24 hours in the case of Tours. It is not necessary to reserve the date, the User decides when he/she wants to start the Game, but within a maximum period of six months after placing the order.
- The time of the Game will start counting once the code received by email is entered in the section indicated in the App. Once the code has been entered in the App, the countdown cannot be interrupted, i.e. the User will not be able to stop the time of the chosen Game.
- In the event that the User needs an invoice to be issued for the Game purchased, the User must send an email requesting it to the following email hello@geocats.app and providing the billing details.
Licence agreement
By purchasing the Game(s), the User acquires the right to license the use of the Game(s) from Geocats. Geocats only provides the Games to persons over 14 years of age, in the case of minors under 14 years of age, they must be accompanied by the User who purchases the Game who is over 14 years of age and under his/her responsibility.
The User is not authorised to use mechanisms, software, programmes or other routines that may interfere with Geocats’ systems. The User may not take any measures that could lead to an inadmissible overload of the systems. The use of special software, in particular for systematic or automatic control of the Games or certain Game functions (bots, macros), for the playback or evaluation of the Games is not permitted.
It is prohibited to exploit “bugs” or errors in the programming of the Games and in the course of the Game, which could give the User an advantage, for one’s own or another’s purposes. If the User discovers “bugs”, he/she must notify Geocats immediately and if he/she has taken advantage of these circumstances, the User must repay the benefits obtained as far as possible. The intentional use of “bugs” or errors or their publication on the Internet or through mobile applications may lead to the termination of the Licence Agreement without notice and, if necessary, to the adoption of the corresponding legal measures.
It is prohibited to use software that enables the use of data mining or otherwise collects information about the Games.
The User undertakes to comply with the provisions of the GTC, the instructions of the Games and the instructions of Geocats.
The User shall refrain from anything that endangers or disrupts the smooth running of the Games and the harmonious interaction of the Users. In particular it is forbidden:
- Choose a Username that violates the rights of third parties (in particular intellectual property rights, personal rights, trademark rights, company rights, etc.) or is contrary to good morals, e.g. violates the religious beliefs of third parties, is racist or discriminatory.
- Choose an e-mail address or Internet address as your user name;
- Usurping the identity of third parties;
- Use, post, publish or link to harassing, threatening, offensive or defamatory material from third party sites, regardless of whether such content affects other users, our employees or other persons or companies;
- Using, posting, publishing or linking to third-party websites discriminatory (e.g. hate speech against groups of people, especially on the basis of race, ethnic origin, religion, disability, gender, age, veteran status or sexual orientation), political, immoral, pornographic, morally inappropriate, indecent, aggressive, glorifying violence, sexist, extreme left or right-wing or unlawful, in particular in violation of German youth protection laws and the International Treaty on the Protection of Young People in the Media, or advertise, offer or sell such unlawful content and products, in particular in violation of German youth protection laws;
- Violate or incite to violate existing laws, as well as linking to such content;
- Publish, reproduce, provide access to or disseminate without authorisation content protected by law, in particular by industrial property rights (e.g. intellectual property rights, trademarks, patents, utility models, etc.); Advertise, offer or sell products or services;
- Initiating or inciting anti-competitive actions, including progressive customer advertising (such as chain, snowball or pyramid schemes);
- Inciting other users to provide personal data for commercial or illegal purposes, as well as Access Data;
- Organise or advertise commercial activities or sales of third parties (also via links), e.g. advertisements, sweepstakes, prizes, contests, barter, snowball systems;
- Reproduce or make public the image of another person without the written consent of the person concerned;
- Publish personal and confidential data without the necessary authorisation;
- Use the Services for commercial purposes;
- Publish or disseminate content that damages, disrupts or makes use of networks, servers or other infrastructure components (e.g. dissemination of worms, Trojans, viruses, spyware, password phishing, etc.).
The deliberate communication of false information, the use or publication of unlawful content or the misuse of data shall entitle Geocats to terminate the contract without notice, without prejudice to the right to take appropriate legal action.
Under the Licence Agreement, the User is entitled to make use of the Games in their current version. The User is aware that the Games offered by Geocats are not completely free of errors; and therefore, the User undertakes to inform Geocats immediately of any defects that he/she discovers, in writing and sending it to the e-mail address hello@geocats.app.
The Licence Agreement between Geocats and the User shall be limited in duration to the contracted Game(s).
Mobile application and software rights
Geocats Games are distributed via the App available from various providers (App Store) as a free download (hereinafter referred to as the “Stores”). The User may use the App by downloading it from a Store on his/her terminal.
After downloading the App to the User’s terminal and entering the code obtained when purchasing the Game, a Licence Agreement on the use of the App is concluded.
The use of the Games is only possible by means of software installed locally on your tablet or smartphone (hereinafter referred to as the “Terminal”) as well as an Internet connection, including an Internet browser, an Internet connection, an operating system, possible plug-ins, e.g. Java or Flash. The User shall bear the costs for such software and its use, as well as the costs for the Internet connection. It is the User’s responsibility to maintain the Terminal in a condition that makes the use of the Games possible. In this respect, Geocats does not offer any technical support.
The User is advised that the Shops are not obliged to provide maintenance and technical support services for the App.
In the event that the App and/or the Licence Agreement entered into with the User infringe the rights of third parties, Geocats exclusively, and not the Store from which the App was downloaded, shall be responsible for the defence and resolution of claims regarding intellectual property issues.
The User warrants that he/she will not use the App in any way that contradicts or infringes the terms of use and license or other agreements between the Stores and the User.
The User acknowledges that all rights to the App software belong to Geocats and, from time to time, to its licensors. Geocats makes this App software available to the User and grants the right of use for private use on the User’s terminal. However, the App software may not be reproduced, published on the Internet or a network or stored on data carriers. Nor may it be used or exploited for commercial purposes. Furthermore, adaptation, decompilation, disassembly and reverse engineering, as well as the inducement of third parties to commit these acts or complicity in their execution are prohibited.
Geocats may revoke this grant of rights at any time without giving reasons. In such a case, the User shall be obliged to remove the App software from his or her Terminal. The authorisation to use the rights granted shall terminate at the latest upon expiry of the Licence Agreement.
In the case of the App, the terms of use of the Shops and the rights granted therein shall apply in addition to these GTC.
The User must ensure the security of the Terminal during the Game, Geocats is not responsible for any incident that may occur during the use of the App due to theft, robbery, loss, fall or damage that may occur to the Terminal or any injury or accident that the User and his companions may suffer during the use of the Game.
The User exempts Geocats from all liability, including compensation for damages, in relation to claims brought by other Users or third parties for a violation of their rights caused by the User’s behaviour or the Content or data that the User has posted. The User shall also bear the reasonable costs arising from this situation, in particular those arising from the need to engage a legal defence. All other rights and claims for damages to which Geocats is entitled shall remain unaffected. The aforementioned obligations shall not apply if the User is not the person responsible for the infringement of rights.
Right of withdrawal, returns and complaints
The User may exercise their right of withdrawal within a maximum period of 14 calendar days from the time of purchase of the Game(s), which must be exercised directly against Geocats; however, in compliance with current European regulations, the User may not exercise their right of withdrawal if within 14 calendar days from the purchase of the Game(s) they have activated the code received with the purchase after downloading the App. In this case, the right of withdrawal will not apply and the purchase price or equivalent compensation will not be refunded.
Users who wish to exercise their right of withdrawal with respect to the purchase made, must in any case follow the following steps:
- The exercise of the right of withdrawal must be made by written notification, by sending an email to hello@geocats.app or by using the withdrawal form (enable direct hyperlink).
- Once the request to exercise the right of withdrawal has been received, the system will send an email confirming that the request has been received. Subsequently, if the requirements for the exercise of the right of withdrawal are met (not exceeding the period of 14 calendar days from the purchase or having activated the Game code) Geocats will proceed to refund the amount paid within a maximum period of 14 calendar days from the time of receipt of the purchased product. In any case, the payment of the economic amounts will be made through the means used by the User to make the initial payment, unless the User states otherwise, in which case additional costs may be incurred.
If the User wishes to submit a complaint, he/she may do so by sending it to the postal address indicated in the heading of this document or by sending it to the e-mail address hello@geocats.app.
Jurisdiction
Geocats reserves the right to take any legal action it deems appropriate for improper use of its website and content or for breach of these terms and conditions.
The relationship between the User and Geocats shall be governed by the regulations in force and applicable in the Spanish territory. Should any controversy arise, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. However, in those cases in which the current regulations foresee the possibility that the parties may submit to a specific jurisdiction, Geocats and the User, expressly waiving any other jurisdiction that may correspond to them, submit to the Courts and Tribunals of the city of Barcelona (Spain).
WITHDRAWAL FORM
Date:
Order Number:
Name of the person concerned:
E-mail:
Other means of contact:
I hereby inform you that I withdraw from the contract for the Game purchased through the website https://geocats.app with the order number indicated above.
Additional comments:
In accordance with the provisions of current legislation on Protection of Personal Data, we inform you that your data will be incorporated into the processing system owned by DISCOVERY CITY, SL with CIF B67543769, registered office at Carrer Marroc 62, 1-2, 08020 Barcelona, Spain, for the purpose of using the resources of the Website for the purchase of products and / or services offered therein.
In compliance with current regulations, DISCOVERY CITY, S.L. reports that the data will be retained for the period strictly necessary to comply with the above precepts. Until you tell us otherwise, we understand that your data have not been modified, that you agree to notify us of any changes and that we have your consent to use them for the above purposes.
DISCOVERY CITY, S.L. reports that proceed to treat the data in a lawful, fair, transparent, adequate, appropriate, relevant, limited, accurate and current. That is why DISCOVERY CITY, S.L. undertakes to take all reasonable measures to ensure that they are deleted or rectified without delay when they are inaccurate.
In accordance with the rights conferred by current legislation on data protection may exercise their rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of personal data as well as the consent given for the processing thereof, by sending your request to the postal address above or email hello@geocats.app.
We inform you that you may revoke your consent to receive commercial communications at any time by sending an e-mail to: hello@geocats.app.
SERVICE AGREEMENT FOR THE TEAMBUILDING GAME MODE
This document contains the Special Conditions of Contract for the Teambuilding services offered by the company Discovery City, S.L., with registered office at Carrer Marroc 62, 1-2, 08020 Barcelona, Spain, and with tax identification number B67543769, which carries out its business activity under the brand name Geocats (hereinafter, “Geocats”) and its clients (hereinafter, “Client/s”); and together with the General Conditions enabled on the website form the single body that governs each of the relationships established between Geocats and each Client.
Geocats warns the Client that accepting the Terms and Conditions of the Service, means the full express and unreserved acceptance by the Client of each and every one of the terms of this Contract (including the General Contracting Conditions); and the express manifestation by the Client of the following circumstances:
- That the Client is a person with sufficient capacity to contract;
- That he/she has read, understands and accepts the General Terms and Conditions and the Special Conditions.
- That he/she assumes all the obligations set forth herein.
Geocats and the Client enter into a license agreement for the use of the App under the conditions set out in the General Terms and Conditions and in accordance with the specific conditions set out in this document.
The type of game contracted is Teambuilding (hereinafter, the “Game”).
This type of Game consists of a personalized service aimed at a larger number of people (corporate events, school outings, stag/hen parties, etc.) in which multiple teams can be configured with different challenges on the same route, changing the order of the challenges for the teams, customizing the starting and ending points of the route, adding questions related to the client (e.g. company questions) or adding a stop for all the teams at a bar.
The contracted Game includes:
- The preparation of the Game
- Access to the Game for each team consisting of 4-5 people (hereinafter, the “Users”)
- The chosen route with 15-20 challenges for 2-2,5 hours of the Game
- The Geocats coordinator(s) for the briefing
- Support during the whole Game
- Final report based on the statistics of each team and photo-challenges of the Game
- Sending of the photos to the Clients email within 24 hours after the end of the Game
- Customized changes needed to adapt the route
- Game languages available are: Catalan, Spanish, English, Russian, French
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The Client must communicate the final number of teams for the contracted Game, at least seven (7) working days before the start date of the Game indicated in Annex 1 by email sent to hello@geocats.app. In case less people show up on the day of the event, no refund will be made.
The use of the Games shall only be possible by means of software installed locally on User’s tablet or smartphone (hereinafter referred to as the “Terminal”) and an Internet connection. The User shall bear the costs of such software and its use, as well as the costs of the Internet connection. It is the responsibility of the User to maintain the Terminal in a condition that makes the use of the Games possible.
The User must ensure the security of the Terminal during the Game, Geocats is not responsible for any incident that may occur during the use of the App due to theft, robbery, loss, fall or damage that the Terminal may suffer or any injury or accident that the User and his companions may suffer during the use of the Game.
- Execution of the contracted service: The instructions for the contracted Game, as well as the access codes to the Game will be provided by the Geocats coordinator who will be present on the day, time and place of the start of the Game agreed by email with the client.
To activate the Game, it is necessary to download the Geocats app where the code provided by the Geocats coordinator must be entered.
The time of the Game is as established by email with the client at least 7 days before the date, so that in the event of a delay in the start of the Game for reasons attributable to the Client, the agreed duration will not be extended, except in cases of force majeure.
To start the Game, it is necessary to access the Geocats App, so each team must have a Smartphone with internet access (one person per team).
- Cancellation. The right of withdrawal established in the General Terms and Conditions does not apply to the type of Game contracted.
However, the Client may cancel the Game at no additional charge up to ten (10) days before the start of the Game. In the event of cancellation, if the Client has paid the reservation fee, this amount will be refunded to the Client provided that the cancellation is communicated to Geocats no later than ten (10) days before the start of the Game.
Cancellations communicated by the Client to Geocats less than ten (10) calendar days before the start of the contracted Game but before 48 hours prior to the Game, will imply the refund of the paid reservation after deduction of a charge of 250 € in favor of Geocats for organization expenses. Cancellations less than 48 hours prior to the Game are not accepted unless there is a force majeure reason.
The Client may change the date and time of the Game at no additional charge up to seven (7) days before the start of the Game. Changes to the date and/or time (for more than 1 hour difference from the agreed time) of the Game communicated by the Client to Geocats less than seven (7) calendar days before the start of the contracted Game, will imply the obligation of an additional charge of 15% of the agreed price for the contracted Game, which must be made before the start of the Game by bank transfer to the account indicated by Geocats. Changes of time (for more than 30 min from the agreed time) less than 24 hours prior to the Game are not accepted unless there is a force majeure reason.
If in the event that for reasons of force majeure (COVID restrictions, extreme weather or extraordinary meteorological phenomena — earthquake, hurricane, floods, etc.-, or strikes) the city chosen for the Game or the routes prepared for the Game are directly affected, the provision of the service will be suspended subject to a modification of the date/time by agreement between both parties at no additional cost. In any case, the game must be played within a maximum period of 12 months from the initially agreed date. The Client has the right to cancel the Game for the above mentioned reasons and any payments made to the GeoCats by Client prior to the cancellation shall be returned to Client, less the GEOCATS reasonable costs and expenses incurred toward the Services prior to the cancellation.
- Privacy policy and use of images. The Client who contracts the Teambuilding Game expressly authorises Geocats to use, publish for advertising purposes, the company name, brand, logo, as well as the contracted services, undertaking not to damage the image of the Client and always for the benefit of both parties, without thereby acquiring any intellectual or industrial property rights over them.
The collection and processing of personal data provided by the Users as well as the exercise of the Users’ rights over such data shall be governed in accordance with the App’s Privacy Policy and Cookie Policy.
Privacy policy for end-users
Last updated: 30 September 2022
Purpose of this document
DISCOVERY CITY, S.L. (“DiscoveryCity”) is committed to protecting the privacy and security of your personal information.
This Privacy Policy describes how we collect and use your personal data when you use our mobile applications, online games, portals and websites.
This Privacy Policy applies to all end users, both paid and non-paid.
Index
- Introduction
- Name and address of the data controller
- Name and address of the data protection officer
- General information on data processing
- Provision of our services and creation of log files
- Enquiries via contact form, email and support tool
- Sending newsletters
- Sending automatic notifications
- Use of cookies
- Transfer of personal data to third parties
- Use of third party access services (“social media access”)
- Use of third-party analytics services
- Use of third-party advertising services
- Use of other third party services
- Rights of the data subject
- Final provisions
I. Introduction
DISCOVERY CITY, S.L. (“DiscoveryCity”, “We”) is responsible for the processing of your personal data and is committed to protecting and respecting your privacy and personal integrity when you use the mobile applications and online games as well as portals and websites that we offer (collectively, the “Services”). This Privacy Policy will enable you to understand what personal data we collect from you, why we collect it and how we use it. You will learn how you can exercise your rights when you entrust us with the handling of your personal data. Please take the time to read this Privacy Policy carefully and familiarise yourself with its contents. Should you have any questions, you can contact us using the contact details provided at the end of this Privacy Policy.
Our Services are offered only to players who are at least 16 years of age. Therefore, we consciously do not distribute or solicit personal data of children under 16 years of age.
II. Name and address of the data controller
For the purposes of the General Data Protection Regulation and other national data protection laws of the Member States, as well as any other data protection provisions, the data controller is:
DISCOVERY CITY, S.L.
Street __Marroc 62_______
08020 Barcelona
Spain
Tel: +34 ___605293875_______
E-mail address: hello@geocats.app
Website: https://geocats.app
III. Name and address of the data protection officer
The Data Controller has appointed the following Data Protection Officer:
Lawyer specialised in Information Technology Law
Andra Domnici
calle Marroc 62
E-mail: dpo@geocats.app
IV. General information on data processing
1. Scope of the processing of personal data
Generally speaking, we only store personal data that you disclose when you use the Services as part of your access or registration and possibly during your use of paid services. Personal data is data that contains information about personal or factual circumstances. When you access and register as a user on our website, you only need to provide an email address and, if applicable, a username and passport. When you register for certain Services, email addresses are not collected at the time of registration, but are collected later during your use of the Service. The password is kept in encrypted form, thus avoiding possible interference with the actual password.
In order to enforce the user agreement concluded, in particular in the context of the Payment Services you have chosen, you may be asked to disclose other information, such as your full name, postal address, account details, credit card digits, etc. At times you may also be asked to provide personal information such as your name, mailing address, email address, and telephone number for the purpose of processing your requests or providing technical support. Discovery City will handle this data confidentially and in compliance with the legal data protection provisions. In principle, Discovery City will not disclose this information to third parties without your permission, unless this is necessary for the implementation and execution of the contract, for the processing of your requests or to provide you with technical support, or in the case of legal permission.
2. Legal basis for the processing of personal data
Insofar as we obtain the data subject’s consent to the processing of personal data concerning him or her, Article 6(1)(a) of the EU General Data Protection Regulation (GDPR) shall serve as the legal basis for the processing of personal data.
The legal basis for the processing of personal data for the purpose of the performance of a contract to which the data subject is a party shall be Article 6(1)(b) of the GDPR. This provision shall also apply to processing required for the performance of pre-contractual measures.
Insofar as the processing of personal data is necessary for compliance with a legal obligation applicable to our company, the legal basis shall be Article 6(1)(c) of the GDPR.
If we are obliged to process personal data in order to protect the vital interests of the data subject or another natural person, Article 6(1)(d) of the GDPR shall serve as the legal basis.
If the processing is necessary for the legitimate interests of our enterprise or a third party, provided that the interests or fundamental rights and freedoms of the data subject do not override the aforementioned interests, Article 6(1)(f) of the GDPR shall serve as a legal basis.
3. Data deletion and retention period
The data subject’s personal data will be deleted or blocked as soon as the purpose for which they were collected no longer exists. In addition, retention may be required if this is stipulated by European or national legislators in EU regulations, laws or other regulations that apply to the data controller. Blocking or deletion of data may also occur when the retention period required by the above-mentioned regulations expires, unless the data are required to be retained for a longer period for the purpose of concluding or performing a contract.
4. Data security
Discovery City will use its best efforts to prevent unauthorised access to, use or falsification of your personal data and to minimise the risks involved. However, the provision of personal information, regardless of whether it is provided in person, by telephone or over the Internet, always involves risks, and no technological system is completely secure from tampering or computer sabotage.
Discovery City will treat all information it collects about you in accordance with applicable data protection laws in Spain and Europe. In this respect, all our employees are obliged to comply with the legal provisions on data protection and data confidentiality. Your data will be transferred via an SSL encryption methodology.
V. Provision of our services and creation of log files
1. Description and scope of data processing
Each time our website is accessed, our system automatically collects data and information from the computer system of the computer from which the access was made.
The following data will be collected:
- Internet Protocol
- IP address
- URL of the referrer page from which the file was requested
- date and time of access
- browser type and operating system
- the page you visited
- volume of data transmitted
- access status (file transfer, file not found, etc.)
- duration and frequency of use
The data will also be stored in the log files of our system. This data will not be stored together with other personal data of the user.
The following data and information will be collected when accessing from mobile applications:
- Internet Protocol
- IP address
- date and time of access
- device type and operating system
- volume of data transmitted
- access status (file transfer, file not found, etc.)
- duration and frequency of use
- It is also possible to store Google Play and Game Center identifiers in order to allow access from different devices.
If an error occurs during your use of our Services and we wish to rectify it, we may also collect other information, such as player ID and user name.
2. Legal basis for data processing
The legal basis for the temporary retention of data and log files is laid down in Article 6(1)(f) of the GDPR.
3. Purpose of data processing
It is necessary for the system to temporarily retain the IP address in order to provide the Services to the user’s computer equipment. For this purpose, it will be necessary to retain the IP address throughout the session.
The retention in log files is done to ensure the functionality of the Services. We also use the data to optimise the website and to ensure the security of our IT systems. The evaluation of data for marketing purposes is not covered in this context. We only perform a statistical evaluation of the data sets.
Discovery City reserves the right to retain IP addresses and log files for a maximum period of 30 days after use of the website for the purpose of ensuring compliance with the terms of use and game rules. In particular, this procedure will be used to prevent or resolve any misuse, and for this purpose data will be passed on a case-by-case basis to the investigating authorities. Irrespective of the above, any further data analysis will be carried out in anonymised form as far as possible. When this period expires, the IP address and log files will be deleted completely, unless there are legal retention obligations or a criminal prosecution or misuse investigation is ongoing.
These purposes will also constitute our legitimate and overriding interest in the processing of data pursuant to Article 6(1)(f) of the GDPR.
4. Conservation period
The data will be deleted as soon as they are no longer required for the purpose for which they were collected. In the event that data is collected for the purpose of making the website available, the respective session will be terminated in this case.
Log files containing personal data will generally be deleted within seven days at the latest. It will be possible to retain data for an additional period in the case of so-called “error logs”, in order to enable us to remedy such errors. These error logs will be deleted after a maximum period of 30 days; after this period, the collected addresses will be anonymised.
5. Possibility of opposition and elimination
The collection of data for the purpose of making the website available and keeping the data in log files is an essential requirement for the operation of the website. Consequently, the user shall have no option to object.
VI. Enquiries via contact form, email and support tool
1. Description and scope of data processing
a) Contact form
Our website has a contact form that users can use to contact us electronically. When users use this means to contact us, the data they enter in the input mask will be transferred to us and stored by us. These data are:
- Name
- E-mail address
- Message
In addition, when sending the message, the following data will also be retained:
- IP address of the user
- date and time of sending
For the purposes of data processing, reference will be made to this Privacy Policy in the context of the submission process.
b) E-mail address
Users may also contact us at the e-mail addresses we provide. In this case, we will retain the user’s personal data transmitted by e-mail.
c) Support tool
Another possibility to contact us is via the support tool integrated in our Service. This tool will store the user’s details, the content of the query for which support is requested and the time of the query.
In this context, no data will be transferred to third parties. The data will be used exclusively for the purposes of storage processing.
2. Legal basis
The legal basis for the data processing is Article 6(1)(f) of the GDPR. If the purpose of contacting by e-mail is to conclude or perform a contract, the legal basis for processing is also Article 6(1)(b) of the GDPR.
3. Purpose of data processing
The processing of personal data is exclusively for the purpose of processing the contact and support enquiry. Other personal data processed in the course of the submission process is used to prevent misuse of the contact form and to ensure the security of our IT systems.
4. Conservation period
The data will be deleted as soon as they are no longer required for the purpose for which they were collected.
5. Possibility of opposition and elimination
At any time after contacting us, you may object to the processing of your personal data, regardless of whether the contact was made via a contact form, email or support tool. In this case, the conversation initiated by you will be stopped, with the possibility that your query may not be fully resolved. In addition, any personal data retained in the course of this contact will be deleted. Other regulations will apply if the legal retention periods prevent this.
VII. Sending newsletters
You can subscribe on our websites or in our games to receive a newsletter about the game in question or about news and activities carried out or promoted on and through our platforms. We will ask you for your email address for this purpose.
In addition, in compliance with the applicable legal regulations, we must verify that you are the true owner of the e-mail address provided and that you wish to receive the newsletter. To this end, we will send you a validation e-mail.
Our newsletters contain a pixel-sized image (tracking pixels) which is retrieved by a server of the newsletter sender when the newsletter is opened. Within this retrieval process, technical information is collected, such as data about your browser or operating system, as well as your IP address, location and time of retrieval. This information is anonymised and evaluated separately from the user data.
As the sending and receipt of the newsletter is dependent on your consent, you can revoke your consent to the collection and storage of your data at any time without having to justify this decision. To do so, you can use the unsubscribe link at the bottom of our newsletter.
You can also disable the option to receive newsletters in the data usage window that appears in all our games in the “Options” menu.
VIII. Sending automatic notifications
1. Description and scope of data processing
If you have selected the appropriate settings on your mobile device, Discovery City will be able to send you automatic notifications about game updates and other relevant news. You can manage push notifications in the “Options” or “Settings” menu of your mobile application or in your device settings.
2. Legal basis for data processing
The legal basis for the processing of data where there is a contract is Article 6(1)(b) of the GDPR.
3. Purpose of data processing
Automatic notifications are special notifications that are displayed directly on your mobile device. The notifications contain, for example, information that one of the game constructions has been completed. As a general rule, push notifications contain short messages based on essential aspects.
4. Conservation period
Messages are not retained.
5. Possibility of opposition and elimination
To disable automatic notifications, follow the instructions below:
a) Android
Open Settings > Apps & notifications > Notifications > App notifications > App name. In this screen you can control how and which automatic notifications you want to be shown to you.
b) iOS
Open Settings > Notifications > App name. On this screen you can control how and which push notifications you want to be shown to you.
c) Data usage window
You can also disable the option to receive automatic notifications in the data usage window that appears in all our games in the “Options” menu.
IX. Use of cookies
1. Description and scope of data processing
In order to ensure that you receive the most relevant information and benefit from the best service when you visit the Website, we may collect data and other information through the use of cookies. Cookies enable us (and authorised third parties) to provide you with a personalised experience when you visit our website and also help us to improve our Services and make everything you need available and accessible to you. It is important to us that you understand how we use cookies. Below we will explain the different types of technologies we use, what each one does and your choices about their use.
Cookies are small amounts of data (text files) that are sent to your browser from a web server and stored on your device so that the website can recognise your device. There are two types of cookies: permanent and temporary (also called “session cookies”). Persistent cookies are stored as a file on your computer or mobile device for a longer period of time. Session cookies, on the other hand, are installed on your computer temporarily during your visit to our website, and are deleted when you close the page. If you do not accept the use of cookies, you can adjust your settings in your browser’s security preferences. You will find more information on how to do this below.
We, and our service providers, may use the following categories of cookies:
a) Essential Cookies
These cookies are strictly necessary for us to be able to provide our Services. We may use these cookies, for example, to authenticate and identify our users when they use our site so that we can provide our Services to them. Without these cookies we would not be able to recognise you, and you would not be able to access our Services. Essential cookies also help us to comply with our Terms and Conditions and to maintain the security of our Services.
b) Functionality and performance cookies
These cookies are not strictly necessary, but they do allow us to personalise your online experience on our website. They help us, for example, to remember your preferences, which means that you do not have to re-enter data you have already given us, for example, when you log in/subscribe to our Services. We also use cookies to collect information (e.g. most visited pages, viewing patterns or pages clicked) about our visitors’ use of our Services, which will allow us to improve our site and Services and to conduct market research. If you delete these cookies, you should be aware that the functionality of our Services will be limited.
c) Advertising Cookies
These cookies use information about your use of our site and other web pages, for example, the pages you visit or your response to advertisements, in order to provide you with advertisements more tailored to your interests, both on and off our site. The provision of these types of advertisements is also known as “interest-based advertising. Many of these types of cookies are owned by our service providers. You will learn more about third-party advertisers below.
2. Legal basis for data processing
The legal basis for the processing of data through the use of cookies is Article 6(1)(f) of the GDPR.
3. Purpose of data processing
We use the information from cookies to facilitate the use of our website and to enable us to provide you with personalised recommendations. We may also take advantage of certain third parties authorised to place cookies on our site so that we can provide services offered by them (third party cookies).
The use of session cookies allows you to move through the pages of our site without having to re-enter your details.
Persistent cookies are used for a variety of purposes, including:
- allow you to move through the pages of our site without having to re-enter your details
- help us recognise you when you return to our site to use our Services
- allow you to access saved information
- allow us to recommend other games to you that suit your preferences
- prevent you from being asked to fill in forms repeatedly
We and our authorized third parties may use non-personal information from persistent cookies and session cookies for the following statistical purposes:
- identify the most popular sections of our Services
- monitor usage of our Services and website (frequency and duration)
- provide anonymous information to third parties so that they can target more appropriate advertising to you
- track the success of our products
- identify the frequency with which you and other users visit our Services and your interaction in our games
We set and read our own cookies with the following functions (own cookies):
a) Cookie «remember me»
This cookie provides the “remember me” function, which allows users to log in to the game. This cookie can be disabled by deactivating the “Remember me” option when logging in manually. If you enable the “Remember me” feature, a cookie will be permanently installed on the device you are using to prevent you from having to log in again when you browse the Services. If you log out of a Service, the cookie will be deleted again.
b) Language Cookie
This cookie will ensure that the game is offered to you in the appropriate language.
c) Portal Cookie
The portal cookie allows us to optimize our landing pages and improve our marketing activities: we store data on the landing page you have visited as well as an identifier in a cookie.
d) Third-party code snippet cookie
We set a cookie to record your choices about cookies and third party tracking code snippets.
We may also benefit from third party cookies as part of our Services. These cookies are governed by the relevant sites and we have no control over them. You can disable the installation of some of these cookies in your general browser settings; however, for others, you will need to go to the relevant sites and follow the instructions there.
For example, the language you use to access our Services is checked. If you learn about our Services from one of our partners, we will store information about that partner.
Third-party advertisers: We may use advertisers, third-party ad networks and other advertising companies to serve ads on our Services. You should be aware that these advertising companies may collect information about your visit to our Services or other sites, which will enable them to provide you with marketing campaigns about their products or services, monitor which advertisements have been served to your browser, or which pages you were viewing when the advertisements were served to you. For more information about third party advertisers, click here. Please note that the collection and use of information by third party advertisers is not covered by this Privacy Policy.
For the purposes of the mentioned above, our legitimate interest also consists in the processing of data in accordance with Article 6(1)(f) of the GDPR.
4. Conservation period
The data will be deleted as soon as they are no longer required for the purpose for which they were collected.
5. Possibility of opposition and elimination
If you do not want these cookies to be stored on your computer or if you would otherwise like to receive more information about their storage, you can prevent the installation of these cookies by adjusting your browser settings accordingly. To do this, you should select the option “Do not accept cookies” or refuse the use of tracking by third parties the first time you visit the website. More information on how to do this can be found in your browser manufacturer’s instructions (or you can also consult the following site: https://www.aboutcookies.org. However, we would like to point out that if you reject the use of cookies, you may not be able to take full advantage of all the functions of the website.
You can also deactivate the option of tracking by third parties in the data usage window that appears in all our games in the “Options” menu.
a) Android
Open «Settings» in the list of applications and click on the «Ads» button. When the Ads window has opened, you can disable Google advertising identifiers.
b) iOS
Open «Settings» on your mobile device (iPhone or iPad) and select the «Data Protection» menu. You can deactivate ad tracking in the «Advertising» menu.
X. Transfer of personal data to third parties
DiscoveryCity will only transfer your personal or billing-related data to third parties (meaning companies that cooperate with DiscoveryCity or external service providers) to the extent that they need this data to fulfil contractual requirements, to process payments or to provide protection for other users, and it is legally permitted or provided for by law.
This data transfer applies in particular to the processing of payments via external service providers of your choice (including banks, credit card companies or payment service providers such as Allopass, Amazon, Apple, Boacompra, Facebook, Google, Boku Payments, DaoPay, HiPay, Mobiyo, PayPal, Samsung, Sofortüberweisung, Worldpay). Your interests will be protected in accordance with the statutory provisions. External service providers are legally obliged to treat your data confidentially and securely and are only permitted to use such data to the extent necessary to fulfil their functions.
In the event of late payment, we may appoint a debt collection agency or a lawyer to take over the collection of outstanding payments. For this purpose, data will be transferred as necessary and used in accordance with applicable data protection guidelines.
Furthermore, your personal information may be shared if this is necessary to protect other users or to combat threats to state or public security, as well as to prosecute criminal offences, and is permitted by the legal provisions on data protection. Your interests will be protected in accordance with the statutory provisions. Please note that DiscoveryCity may be obliged to disclose certain data by legal provisions or, for example, a court order (as in the case of disclosure to the authorities in charge of an investigation). In all cases this disclosure will take place to the extent necessary and legally permitted or contemplated by law.
XI. Use of third party access services
1. Description and scope of data processing
Our games offer the possibility to log in to our Services through third party login services. If you use them, you will not be required to additionally register with our Services. You will be redirected to an external service when you log in with your account. In this way, you will link your account on the external service with a guest account on our Services, which allows us to automatically receive personal data from the external service. We receive the following data: the email address you used to register with the external service and any additional information you choose to share during authentication. When you use “Sign in with Apple”, you can also choose whether we receive your actual email address or a randomly generated email address that is linked to your account. You can sign in to our Services through the following social networks:
a) Access via Apple account
We offer you the ability to sign in to our Services using your Apple account (Sign in with Apple). This is a service provided by Apple Distribution International Ltd. (Hollyhill Industrial Estate, Hollyhill, Cork, Ireland). More information: https://support.apple.com/en-us/HT210318
b) Access via Facebook account
We offer you the possibility to log in to our Services using your Facebook account (Login with Facebook). This is a service of Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). More information: https://www.facebook.com/help/2230503797265156.
c) Signing in with your Google Account
We offer you the ability to sign in to our Services using your Google Account (Sign in with Google). This is a service of Google Ireland Ltd. (Gordon House, 4 Barrow Street, Dublin, Ireland). More information: https://support.google.com/accounts/answer/10130420.
2. Legal basis for data processing
The legal basis for this processing is the initiation or performance of a contract in accordance with Art. 6(1)(b) GDPR. We have entered into data processing agreements with third party access services.
3. Purpose of data processing
Third-party access services help us simplify sign-in for new users who do not want to create a new account on our Services.
4. Conservation period
The data will be retained for as long as you have an account on our Services.
5. Opposition and suppression
You can object to this processing by unlinking your account from the third party access service from your guest account on our Services. You can find more information about this at:
- Sign in with Apple: https://support.apple.com/en-us/HT210426
- Sign in with Facebook: https://www.facebook.com/help/2230503797265156
- Sign in with Google: https://support.google.com/accounts/answer/2541991
You can delete any data stored during processing on our Services by deleting your account as described in Section XV.4 below.
XII. Use of analytical services of
1. Google Analytics
a) Description and scope of data processing
The https://geocats.app/ uses Google Analytic. In addition, our mobile applications use Google Analytics for Firebase. Google Analytics and Google Analytics for Firebase (together, “Google Analytics”) are services provided by Google Ireland Ltd. (Gordon House, 4 Barrow Street, Dublin, Ireland). When you visit t https://geocats.app/ or access our Services via the mobile app, Google Analytics processes your personal data.
Google Analytics processes the following data: application instance identifier, IP address. More information: https://support.google.com/analytics/answer/6004245. Google Analytics for Firebase processes the following data: app accesses, app updates, device model, first launch, geographical data, in-app purchases, number of users and sessions, operating systems, session duration. More information: https://support.google.com/firebase/answer/6318039.
Both Google Analytics and Google Analytics for Firebase use IP anonymisation, which means that the last octet of your IPv4 address or the last 80 bits of your IPv6 address (as appropriate) will be converted to zeros in memory shortly after being sent to Google Analytics. The full IP address is never saved to disk in this case.
b) Legal basis for data processing
The legal basis for this processing is Article 6(1)(f) of the GDPR. We have entered into a data processing agreement with Google.
c) Purpose of data processing
The service helps us to analyse the results of marketing campaigns and generate performance reports.
d) Conservation period
Google Analytics will retain data for 14 months.
Google will retain personal data for a maximum period of fourteen months or for as long as it is necessary to provide its services to you. DiscoveryCity will not retain any personal data unless you have actively communicated with us.
Google will retain the data for 26 months. Due to the abbreviation of IP addresses, no personal data will be saved.
e) Opposition and suppression
You can opt-out of processing, object to processing or request deletion of your data in our privacy settings.
You can prevent the storage of cookies on your device by setting your browser accordingly. If your browser does not allow the use of cookies, we cannot guarantee that you will have unrestricted access to all functions of this website. You can also use a browser plug-in to prevent Google from sending and using the information obtained by cookies (including your IP address). You can find the necessary browser plug-in for your browser here: https://tools.google.com/dlpage/gaoptout. Further information about Google’s use of your data can be found at the following link: https://support.google.com/analytics/answer/6004245.
4. Google Firebase
a) Description and scope of data processing
Google Firebase is a service provided by Google Ireland Limited (Gordon House, 4 Barrow Street, Dublin, Ireland). Firebase is a web and mobile application development platform. Firebase provides a software development kit (SDK). The service uses the Firebase SDK which we have implemented in the game code. The SDK sends general information and data requested by the Firebase add-on services we use to the Google server and stores it there. Firebase provides tools and infrastructure to enable simple and more efficient functionality through cross-platform programming interfaces. For data protection reasons, we do not use all Firebase add-on services. We use the following services: Firebase Realtime Database, Firebase Hosting and Crashlytics. We use Google’s Firebase Realtime Database to track game events across all mobile devices to create user-related activity statistics. These statistics include average play time and statistical value failures. We use Firebase Hosting to create and send pop-up messages to the player. We use Crashlytics to measure the stability and compatibility of our current version of the game.
b) Legal basis for data processing
The data processing by Firebase Realtime Database, Firebase Hosting and Crashlytics is based on legal grounds, such as the performance of the contract, ensuring the functioning, availability and playability of the games for all players in accordance with Art. 6(1)(b) GDPR. We have also entered into a data processing agreement with Google.
c) Purpose of data processing
Firebase services are essential to the operation of our games. Firebase measures game performance on different device versions and player reaction to version changes, etc. Crashlytics is necessary to increase the stability of our games and improve performance by obtaining system information and game data from a device when a crash occurs. Firebase Realtime Database helps us to understand general user behaviour. It allows us to get a statistical overview of how many players have logged some kind of progress in the game or purchased premium services in the shop and define the specific category of behaviour we want to monitor. This information helps us to refine, improve and edit the game for the benefit of the players. We use Firebase Hosting to send messages to the player and to improve the user experience when adapting our games.
d) Conservation period
Google will retain personal data for a maximum period of fourteen months or for as long as is necessary to provide its services to you.DiscoveryCity will not retain any personal data unless you have actively communicated with us.
e) Opposition and suppression
You can opt-out of processing, object to processing or request deletion of your data in our privacy settings.
XIII. Use of third-party advertising services
1. General information
This website may occasionally contain third party advertisements and interactive links to third party websites for which we assume no responsibility. In particular, we have no control over the content or design of linked external sites or pages to which you may be directed from them. The respective providers are solely responsible for the content and design of such websites and for compliance with data protection regulations. Advertisers may from time to time use technologies that send advertisements appearing on our websites directly to your browser by automatically transmitting your IP address. These advertisers sometimes also use cookies and other technical means to measure the effectiveness of their advertising or to optimise their content. This applies in particular, but not exclusively, to the classification of websites for certain interest categories in relation to your use of the Internet. No link will be established between this information and your name, postal address, telephone number or e-mail address. We have no control over this. The handling of your data by such third parties is therefore excluded by this data protection declaration. For more information on the respective data protection policies of these providers, you should contact them directly. You can deactivate the use of cookies in your browser settings (as explained above).
We send your anonymised device identifier (Apple Advertising Identifiers (IDFA) or Google Advertising Identifiers (GAID)) to some of our business partners within and outside Europe (e.g. in the USA) in order to generate targeted advertising with the help of our partners or to exclude users from certain advertising campaigns. You can revoke your consent to the collection, storage and transfer of your data by adjusting the settings on your mobile device as described above.
3. Facebook Pixel
Due to our legitimate interests in the analysis, optimisation and efficient operation of our services, and with a view to pursuing these purposes, our services use a tracking tool known as “Facebook Pixel”, which is provided by the social network Facebook, itself operated by Facebook Inc. with registered office at 1601 S. California Ave, Palo Alto, CA 94304, USA, or, if you are resident in the EU, by Facebook Ireland Ltd., with registered office at 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).
The Facebook Pixel is a piece of code that is placed on our website.
The Facebook Pixel allows Facebook to identify visitors to our online content as a target group for displaying advertising to you (known as “Facebook ads”). We therefore use Facebook Pixel to show our ads served on Facebook only to Facebook users who have shown interest in our services or who share a set of factors (who show interest in certain topics or products, based on the web pages they visit), which we pass on to Facebook (known as “custom audiences”). Facebook Pixel also helps us to understand the effectiveness of Facebook ads for market analysis and statistical purposes by showing whether users have been redirected to our services after clicking on a Facebook ad (known as “conversion”, which allows us to determine on which devices a user performs an action) in order to create so-called “analogous audiences” or “statistical twins” (i.e. targeting ads to similar target groups as existing customers) and to obtain comprehensive statistics on website usage. Facebook Pixel establishes a direct connection to the Facebook servers when you visit our website. In this way, the Facebook server receives notice that you have visited our website and Facebook assigns this information to your personal Facebook user account.
Facebook is certified under the Privacy Shield agreement and therefore ensures compliance with European data protection laws https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.
For more information about Facebook’s collection and use of data as well as your data protection rights and choices, please see Facebook’s data protection policy at: https://www.facebook.com/about/privacy/update. For more details and specific information about Facebook Pixel and how it works, please visit Facebook’s help section at https://www.facebook.com/business/help/651294705016616. You can disable this feature as explained at: https://de-de.facebook.com/business/help/1415256572060999?helpref=uf_permalink or at: https://www.facebook.com/settings?tab=ads. To do so, you must be logged into Facebook.
XIV. Use of other third party services
1. Newsletter service provider (mailChimp)
Our newsletters are sent through ____Mailchimp____ , an email distribution platform offered by __Mailchimp______.
The e-mail addresses of the recipients of our newsletters and other data as described in this declaration are temporarily stored for this purpose on __Mailchimp____ servers in data centres at ___Mailchimp___, and are subject to the European Data Protection Act. __v____ uses this information to send and evaluate newsletters on our behalf. __Mailchimp___ may also use this information to improve its own services, such as the technical optimisation of the sending and storage of newsletters. However, ____Mailchimp__ does not use the data of our newsletter recipients to write to them, nor does __Mailchimp____ send information to third parties unless legally required to do so. _Mailchimp______’s security system for the _Mailchimp____ channel and the email distribution cloud is ISO 27001 certified. For more information, please visit the following site: _Mailchimp_______
Our newsletters contain a pixel-sized image (pixel code) which is retrieved by a server at __Mailchimp___ when the newsletter is opened. Within this retrieval process, technical information is collected, for example information about your browser or operating system, as well as your IP address and the place and time of retrieval. The information is anonymised and is therefore evaluated without any links to personal data.
2. Google Maps
Our websites use maps from Google Ireland Ltd., registered office at Gordon House, 4 Barrow Street, Dublin, Ireland. When you access one of our pages featuring a map, the map content is retrieved from Google’s servers. If you sign in via your Google account, Google may combine your browsing behaviour with other information. The use of Google Maps serves to provide a comprehensible picture of our services. This constitutes a legitimate interest as defined in Article 6(1)(f) of the GDPR. Google’s data protection policy applies: https://policies.google.com/privacy?hl=de&gl=de.
3. LinkedIn
Nuestros sitios web utilizan mapas de Google Ireland Ltd., con domicilio social en Gordon House, 4 Barrow Street, Dublin, Ireland. Cuando usted accede a una de nuestras páginas en las que se presenta un mapa, el contenido del mapa es recuperado de los servidores de Google. Si usted accede a través de su cuenta de Google, Google puede combinar su comportamiento de navegación con otra información. El uso de Google Maps sirve para ofrecer una imagen comprensible de nuestros servicios. Esto constituye un interés legítimo según se define en el artículo 6, apartado 1, letra f), del RGPD. Se aplicará la política de protección de datos de Google: Nuestras páginas web utilizan botones de LinkedIn Corp., 2029 Stierlin Court, Mountain View, CA 94043, USA. El contenido de los servidores de LinkedIn se recupera cuando usted accede a una de nuestras páginas con un botón relevante. Si ha iniciado sesión en su cuenta de LinkedIn, LinkedIn puede combinar su comportamiento de navegación con otra información. El uso de los botones de LinkedIn responde al interés de intercambiar información sobre nuestros Servicios y mejorarlos. Esto constituye un interés legítimo en el sentido del art. 6(1)(f) GDPR. Se aplica la política de protección de datos de LinkedIn: https://www.linkedin.com/legal/privacy-policy.
9. Other
XV. Rights of the data subject
If your personal data is processed, you become a data subject within the meaning of the GDPR, and as such you are entitled to the following rights vis-à-vis the data controller:
1. Right to information
You can ask the data controller to confirm whether we are processing any personal data about you.
In the event that such processing actually occurs, you may require the controller to provide you with the following information:
- the purpose for which your personal data are processed;
- the categories of personal data undergoing processing;
- the recipients or categories of recipients to whom your personal data have been or will be disclosed;
- the intended duration of the retention of their personal data or, if no specific information can be provided in this respect, the criteria for deciding the duration of the retention of the information;
- the existence of the right to request from the controller the rectification or erasure of his or her personal data, to restrict the processing of his or her personal data, or to object to such data processing;
- the right to lodge a complaint with a supervisory authority;
- where personal data are not collected directly from you, all available information on the origin of the data;
- the existence of an automated decision-making procedure, including profiling, as referred to in Article 22(1) and (4), and, at least where relevant, precise information on the logical reasoning used, as well as the extent and expected consequences of the processing of the personal data for you.
You have the right to request information as to whether your personal data will be transferred to a third country or to an international organisation. In this regard, you can request to be informed about the applicable safeguards provided with regard to such a transfer pursuant to Article 46 of the GDPR.
We will respond to your enquiries within one month of receiving your request.
2. Right to rectification
You also have the right to require the controller to rectify or complete any personal data concerning you if it is incorrect or incomplete. The data controller shall be obliged to make such rectification immediately.
3. Right to restriction of processing
You may request the restriction of the processing of your personal data if any of the following conditions are met:
- you contest the accuracy of your personal data, for a period of time that allows the controller to verify the accuracy of the personal data;
- the processing is unlawful and you object to the erasure of your personal data and request instead the restriction of their use;
- the controller no longer needs your personal data for the purposes of the processing but you need them for the establishment, exercise or defence of your claims; or
- you have submitted a request to object to the processing pursuant to Article 21(1) of the GDPR and it has not yet been decided whether the reasons put forward by the controller override your reasons.
Where the processing has been restricted, such data may be processed, with the exception of their retention, only with your consent or for the purpose of formulating, exercising or defending claims, or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or of a particular Member State.
If the processing of your data is restricted in accordance with any of the above provisions, the controller shall inform you prior to the lifting of such restriction.
4. Right of suppression
You can delete your account yourself at https://goodbye.innogames.com/login. We will delete all your personal data as long as there is no legal mandate for us to keep it. After one year of inactivity, we will also delete your account with us.
a) Obligation to suppress
You have the right to require the controller to erase all personal data relating to you without undue delay, and the controller shall be obliged to erase your personal data without undue delay in the following circumstances:
- the data are no longer necessary for the purposes for which they were collected or otherwise processed;
- you have withdrawn the consent on which the data collection is based pursuant to Article 6(1)(a) or Article 9(2)(a) of the GDPR and this consent is not based on another legal basis;
- you have submitted a request to object to the data processing pursuant to Article 21(1) of the GDPR and there is no prevailing ground for the data processing, or you have submitted a request to object to the data processing pursuant to Article 21(2) of the GDPR;
- your personal data have been unlawfully processed;
- your personal data must be erased in order to comply with a legal obligation under Union or Member State law applicable to the controller;
- your personal data have been obtained in connection with the provision of information society services referred to in Article 8(1) of the GDPR.
b) Information to third parties
Where the controller has made your personal data public and is obliged under Article 17(1) of the GDPR to erase such data, the controller shall, taking into account available technology and the cost of its implementation, take reasonable steps, including technical measures, to inform the controllers who are processing the personal data that you, as a data subject, have requested erasure by those controllers of any links to those personal data, as well as any copies or replication of those personal data.
c) Exceptions
The right of erasure does not apply where the processing is necessary:
- for exercising the right to freedom of expression and information;
- for compliance with a legal obligation requiring the processing of data imposed by Union or Member State law applicable to the controller, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
- for reasons of public interest in the field of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) of the GDPR;
- for archiving, scientific or historiographical research or statistical purposes in the public interest pursuant to Article 89(1) of the GDPR, insofar as the right referred to in paragraph 1 would make impossible or seriously impede the achievement of the purposes of such processing, or
- for the formulation, exercise or defense of claims.
5. Right of communication
If you exercise your right to rectification, erasure or restriction of processing with the data controller, the data controller is obliged to communicate any rectification or erasure of personal data or restriction of processing to each recipient to whom the personal data have been disclosed, unless this is impossible or would entail disproportionate cost.
You have the right to be informed by the data controller about these recipients.
6. Right to data portability
You have the right to receive personal data about you that you have provided to the controller in a structured, commonly used and machine-readable form. You also have the right to transmit them to another controller without being prevented from doing so by the controller to whom you have provided them, where:
- the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) of the GDPR, and
- the processing is carried out by automated means.
In exercising this right, you also have the right to have your personal data transmitted directly from controller to controller where technically possible. These actions may not adversely affect the freedoms and rights of other persons.
The right to data portability does not apply to the processing of personal data which are necessary for the performance of a task carried out in the public interest or for the exercise of a public authority vested in the controller.
7. Right to object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data on the basis of Article 6(1)(e) or (f), including profiling on the basis of those provisions.
The controller shall cease processing your personal data unless he or she establishes compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of claims.
Where the processing of your personal data is for direct marketing purposes, you have the right to object at any time to the processing of your personal data, including profiling insofar as it is related to such marketing.
Where you object to the processing for direct marketing purposes, your personal data will no longer be processed for such purposes.
In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by using automated means which use technical specifications.
8. Right to withdraw consent under data protection laws
You have the right to revoke a declaration of consent that you have previously given at any time in accordance with data protection laws. The revocation of consent shall not affect the lawfulness of data processing that has taken place prior to such revocation.
9. Automated individual decisions, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which is likely to have a legal effect on you or similarly significantly affect you. The above provision shall not apply if the decision:
- is necessary for the conclusion or performance of a contract between you and a controller;
- is authorised by Union or Member State law which applies to the controller and which also provides for appropriate measures to safeguard your rights and freedoms and legitimate interests, or
- is based on your explicit consent.
The decisions referred to in paragraph 2 shall not be based on the special categories of personal data referred to in Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) applies and appropriate measures have been taken to safeguard their rights and freedoms and legitimate interests.
In the cases referred to in points (1) and (3) above, the controller shall take appropriate measures to safeguard his or her rights and freedoms and legitimate interests, at least the right to obtain human intervention by the controller, to express his or her own point of view and to challenge the decision.
10. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy that may be available to you, you have the right to lodge a complaint with a supervisory authority, namely an authority in the Member State where you are habitually resident, work or where the alleged breach has occurred if you have reason to believe that the processing of your personal data is in breach of the GDPR.
The supervisory authority to which you have submitted the complaint will inform the complainant about the progress and outcome of your complaint, as well as the possibility to seek judicial protection under Article 78 of the GDPR.
XVI. Final provisions
DiscoveryCity may change these data protection provisions at any time. DiscoveryCity shall give notice of such changes through appropriate channels.
© DiscoveryCity 2022. All rights reserved
